CXM Direct

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Leverage 1:500
Minimum Deposit $10
Regulation FSA, CySEC
Year Established 2015
Payment Methods Bank Transfer, Credit/Debit Cards, Skrill, Neteller
Trading Assets Forex, Indices, Shares, Commodities, Cryptocurrencies
Spreads Very Low
Average cost: EUR/USD 0.4 pips
Demo Account
Islamic Account
Scalping Yes
EAs/Robots Available
Negative Balance Protection Yes
Deposit Fee
Withdrawal Fee
Contact Information Email: [email protected], Phone: +44 20 8089 1074
Address 80 Coleman St, London EC2R 5BJ, United Kingdom
Rating ★★★★☆ 4.2

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Pros and Cons

  • Very low spreads
  • Wide range of trading assets
  • Regulated by multiple authorities
  • User-friendly trading platforms
  • No deposit or withdrawal fees
  • Limited CopyTrading options
  • No ZuluTrade support
  • Support can be slow at times
  • Occasional platform downtime
  • High leverage can be risky for beginners


CXM Direct is an online forex and CFD broker that has quickly established a reputation for offering a wide range of trading instruments, competitive trading conditions, and user-friendly platforms.

Founded in 2015, the broker is headquartered in London and operates under the regulatory oversight of the Financial Services Authority (FSA) and the Cyprus Securities and Exchange Commission (CySEC).

This review aims to provide a thorough and detailed overview of its services, platforms, trading conditions, and overall reliability.

It is designed to be accessible to a general audience, including those with low to intermediate experience in comparing brokers, offering an in-depth analysis of its offerings.

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Company Background

History and Establishment

Founded in 2015, CXM Direct has made significant strides in the competitive world of online forex and CFD trading.

The company’s headquarters are located at 80 Coleman St., London EC2R 5BJ, United Kingdom.

Over the years, it has grown to become a trusted name in the industry, known for its robust regulatory framework and commitment to providing a secure trading environment.

Regulatory Environment

Regulation is a crucial aspect of any brokerage’s credibility, and the company’s regulation by reputable bodies such as the FSA and CySEC underscores its commitment to maintaining high standards of transparency and client protection.

These regulatory bodies enforce stringent requirements on brokers, including the segregation of client funds, regular audits, and adherence to fair trading practices.

For traders, this regulatory oversight provides added assurance that their funds are secure and that the company operates in a fair and transparent manner.

Trading Platforms

MetaTrader 4 (MT4)

MetaTrader 4 is one of the most popular trading platforms globally, known for its user-friendly interface and powerful trading tools.

CXM Direct offers MT4 to its clients, providing a robust trading environment with features such as:

  • Advanced Charting Tools: MT4 offers extensive charting capabilities with multiple timeframes and various technical indicators, enabling traders to perform detailed market analysis.
  • Automated Trading: The platform supports Expert Advisors (EA), which allow users to automate their trading strategies.
  • Customizable Interface: Traders can customize the platform layout to suit their trading style and preferences.
  • Security: MT4 is known for its high level of security, ensuring that all transactions are encrypted and secure.

MetaTrader 5 (MT5)

MT5 is the successor to MT4, offering enhanced features and functionalities.

While MT4 remains popular, MT5 provides several improvements that may appeal to advanced traders:

  • Improved Charting and Analysis: MT5 includes more timeframes and technical indicators than MT4, offering a more comprehensive analysis toolkit.
  • Advanced Order Types: MT5 supports additional order types, providing greater flexibility in trading strategies.
  • Integrated Economic Calendar: The economic calendar feature helps users stay informed about important market events and news.
  • Faster Processing: MT5 is designed to execute trades faster and handle more complex trading operations.

Both MT4 and MT5 are available on desktop, web, and mobile platforms, ensuring that customers can access their accounts and manage trades from anywhere.

Trading Conditions

Account Types

CXM Direct offers a wide set of account types to cater to different trading needs and experience levels.

The account types available include:

  • Standard Account: Suitable for beginners, this account type offers competitive spreads and access to all trading instruments with a minimum deposit of $10.
  • ECN Account: Designed for more experienced traders, the ECN account provides raw spreads from 0.0 pips with a commission per trade, ensuring transparency in trading costs.
  • Islamic Account: This account type is compliant with Sharia law, offering swap-free trading for clients who require it.

Below is a table summarizing the key features of each account type:

FeatureStandard AccountECN AccountIslamic Account
Minimum Deposit$10$10$10
SpreadsFrom 0.4 pipsFrom 0.0 pipsFrom 0.4 pips
CommissionNoYes (per trade)No
Trading InstrumentsAllAllAll
LeverageUp to 1:500Up to 1:500Up to 1:500
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Leverage allows traders to control larger positions with a relatively small capital outlay.

CXMDirect offers leverage up to 1:500, which can significantly amplify both potential profits and potential losses.

While high leverage can be advantageous, it also carries substantial risk, especially for inexperienced traders.

It is crucial for traders to understand the risks associated with high leverage and to use it judiciously.

Spreads and Commissions

CXM Direct is known for its very low spreads, which can be as low as 0.4 pips for major currency pairs like EUR/USD.

The broker offers both fixed and variable spreads, depending on the account type.

ECN account holders benefit from raw spreads with a commission fee, providing transparency in trading costs.

Standard account holders, on the other hand, enjoy commission-free trading with slightly higher spreads.

Trading Instruments

This broker provides a wide range of trading instruments, allowing traders to diversify their portfolios and take advantage of various market opportunities.

The available trading instruments include:

  • Forex: Over 60 currency pairs, including major, minor, and exotic pairs.
  • Indices: Major global indices such as S&P 500, NASDAQ, FTSE 100.
  • Shares: A broad selection of international shares.
  • Commodities: Precious metals, energy products, and agricultural commodities.
  • Cryptocurrencies: Popular cryptocurrencies like Bitcoin, Ethereum, and more.

Fees and Costs

Apart from spreads and commissions, it maintains a competitive fee structure with no deposit or withdrawal fees.

This is a significant advantage, as it reduces the overall cost of trading.

The broker also offers negative balance protection, ensuring that traders cannot lose more than their account balance.

Trading Features

Scalping and Hedging

CXM Direct supports both scalping and hedging strategies.

Scalping, which involves making multiple small trades to profit from minor price movements, is permitted without any restrictions.

Hedging, which allows opening positions in opposite directions to manage risk, is also fully supported.

These features provide traders with the flexibility to employ various trading strategies.

Automated Trading

The support for automated trading through EA on the MT4 and MT5 platforms is a notable feature.

Traders can develop their own EA or use existing ones to automate their trading strategies.

This can help eliminate emotional biases and execute trades based on predefined criteria.

Signals and Copy Trading

While it does not offer in-house Copy Trading services, it provides access to trading signals through the MT4 and MT5 platforms.

These signals allow users to follow and copy the trades of experienced traders, helping them to potentially improve their trading performance.

Customer Support

Support Channels

The company offers multiple channels for customer support, including email, phone, and live chat.

The support team is available 24/5 to assist with any queries or issues that traders may encounter.

While the response time is generally good, some users have reported occasional delays during peak times.

Quality of Support

The quality of customer support is mostly commendable.

The support team is knowledgeable and capable of resolving most issues efficiently.

However, there is room for improvement in terms of response times and providing more personalized support, especially for complex queries.

Educational Resources

CXM Direct provides a range of educational resources to help traders improve their skills and knowledge.

These include:

  • Webinars and Seminars: Regular online and offline events covering various trading topics.
  • Trading Guides: Comprehensive guides on trading strategies, technical analysis, and risk management.
  • Video Tutorials: Step-by-step tutorials on using the trading platforms and executing trades.
  • Market Analysis: Daily and weekly market analysis reports to keep customers informed about market trends and opportunities.

These resources are valuable for users of all experience levels, helping them to make informed trading decisions.

Payment Methods

Deposit and Withdrawal Options

CXMDirect supports more than 20 payment methods, ensuring that traders can easily fund their accounts and withdraw their profits.

The available options include:

  • Bank Transfer: A secure method for larger transactions, though it may take a few days to process.
  • Credit/Debit Cards: Instant deposits with popular cards like Visa and MasterCard.
  • E-Wallets: Fast and convenient options such as Skrill and Neteller.

Transaction Costs and Processing Times

One of its key advantages is the absence of deposit and withdrawal fees, making it cost-effective.

Deposit processing times are generally instant for most methods, while withdrawals can take up to 24 hours to process.

Bank transfers may take longer, depending on the bank and location.

Security and Reliability

Data Protection

CXM places a high emphasis on the security of its clients’ data and funds.

The company uses advanced encryption technologies to protect sensitive information and transactions.

Additionally, client funds are kept in segregated accounts, ensuring they are not used for any other purposes.


The reliability of a trading platform is crucial for successful trading.

CXM Direct’s MT4 and MT5 platforms are known for their stability and robustness.

However, some users have reported occasional downtimes during peak trading hours. While these instances are rare, they can be frustrating for active traders.

Risk Management

The company offers several risk management tools to help traders manage their exposure.

These include stop-loss and take-profit orders, margin calls, and negative balance protection.

These tools are essential for protecting users from significant losses and ensuring responsible trading practices.

User Experience

Account Opening Process

Opening an account is a straightforward process.

Prospective clients can complete the online registration form and submit the required identification documents for verification.

The process is generally quick, with accounts being verified within 24 hours.

Platform Usability

Both the MT4 and MT5 platforms offered are user-friendly and suitable for traders of all experience levels.

The platforms provide a clean and intuitive interface, making it easy to navigate and execute trades.

The mobile versions of these platforms are also well-designed, allowing traders to manage their accounts on the go.

Client Feedback

Client feedback is largely positive, with many customers praising it for its competitive trading conditions, reliable platforms, and comprehensive educational resources.

However, there are some areas for improvement, particularly in customer support response times and occasional platform downtimes.

Expanded Analysis and Insights

Financial Instruments and Markets

CXM Direct provides access to a broad spectrum of financial instruments across multiple markets, making it an attractive choice for traders seeking diversification.

Below is a detailed breakdown of the instruments available:

  • Forex Market: With over 60 currency pairs, including major, minor, and exotic pairs, traders can capitalize on various market movements and volatility. The forex market remains the most liquid and offers ample trading opportunities around the clock.
  • Indices: CXM Direct offers major global indices, such as the S&P 500, NASDAQ, FTSE 100, DAX, and Nikkei 225. Trading indices allow traders to speculate on the performance of a segment of the stock market rather than individual stocks, providing a more diversified exposure.
  • Shares: The broker provides access to a wide range of international shares from major markets, enabling investors to invest in individual companies. This can be particularly appealing for those who prefer stock trading over other asset classes.
  • Commodities: Including precious metals like gold and silver, energy products such as oil and natural gas, and agricultural commodities like wheat and coffee. Commodities offer a way to diversify portfolios and hedge against inflation.
  • Cryptocurrencies: The inclusion of popular cryptocurrencies like Bitcoin, Ethereum, Litecoin, and Ripple provides investors with opportunities to trade digital assets. Given the high volatility and potential for significant returns, this market segment attracts a lot of interest.

Detailed Fee Structure

A transparent and competitive fee structure is a hallmark of CXM Direct.

The absence of deposit and withdrawal fees is a significant advantage, reducing the overall cost of trading.

Here’s a detailed look at its fee structure:

  • Spreads: Spreads are the primary cost of trading. For the Standard Account, spreads start from 0.4 pips for major pairs like EUR/USD. The ECN Account offers raw spreads from 0.0 pips, with a commission per trade.
  • Commissions: For ECN accounts, a commission is charged per trade. This is a fixed fee that provides transparency, ensuring traders know exactly what they are paying. The commission structure is competitive compared to other brokers offering ECN accounts.
  • Swap Fees: Swap fees are applicable for positions held overnight. Islamic Accounts are available for customers who do not wish to pay swap fees due to religious reasons, offering a swap-free trading environment.
  • Inactivity Fees: CXM Direct does not charge inactivity fees, which is a significant benefit for traders who may not trade regularly.

Trading Environment and Execution

The quality of trade execution is critical for any trader, and CXM Direct aims to provide a seamless trading experience with fast and reliable trade execution.

Key aspects of the trading environment include:

  • Execution Speed: Fast execution speeds are crucial for taking advantage of market opportunities, especially for high-frequency traders and scalpers. Its trading infrastructure is designed to minimize latency and ensure rapid order execution.
  • Order Types: Many order types are supported, including market orders, limit orders, stop orders, and trailing stops. This flexibility allows traders to implement diverse trading strategies effectively.
  • Liquidity Providers: CXM Direct collaborates with multiple liquidity providers to ensure deep liquidity and competitive pricing. This helps in achieving tight spreads and reducing slippage.

Educational Resources and Tools

Education is a cornerstone of its offering, providing users with the knowledge and tools they need to succeed.

The broker’s educational resources are comprehensive and tailored to different experience levels:

  • Webinars and Seminars: Regular online webinars and in-person seminars cover a range of topics, from basic trading concepts to advanced strategies. These sessions are conducted by industry experts and provide valuable insights.
  • Trading Guides: Detailed trading guides are available, covering topics such as technical analysis, fundamental analysis, risk management, and trading psychology. These guides are designed to help traders develop a strong foundation and strengthen their trading skills.
  • Video Tutorials: Step-by-step video tutorials offer practical guidance on using the trading platforms, executing trades, and employing various trading strategies. These videos are particularly helpful for visual learners.
  • Market Analysis: Daily and weekly market analysis reports provide traders with up-to-date information on market trends, economic events, and potential trading opportunities. These reports are prepared by experienced analysts and offer actionable insights.

Technology and Innovation

CXM Direct is committed to leveraging technology and innovation to enhance the trading experience.

The company continuously invests in its trading infrastructure and platform features to meet the evolving needs of traders:

  • Mobile Trading: The mobile versions of MT4 and MT5 are optimized for both iOS and Android devices, allowing traders to manage their accounts and execute trades from anywhere. The mobile apps offer full functionality, including charting tools, technical indicators, and account management features.
  • Web Trading: For traders who prefer not to download software, the web-based versions of MT4 and MT5 provide a convenient alternative. These platforms are accessible through any web browser and offer the same robust features as the desktop versions.
  • Automation and Customization: The ability to develop and implement custom trading strategies through EA on MT4 and MT5 is a significant advantage. Users can automate their strategies, back test them against historical data, and optimize their performance.


CXM Direct is a well-rounded and competitive broker that offers a wide range of trading instruments, low spreads, and robust trading platforms.

The broker’s regulatory affiliations with the FSA and CySEC provide a high level of trust and security.

With its user-friendly MT4 and MT5 platforms, comprehensive educational resources, and commitment to client security, this platform is well-suited for both beginners and experienced traders.

However, there is room for improvement in customer support responsiveness and platform stability.

By addressing these areas, CXM Direct can further solidify its position as a top choice for forex and CFD traders globally.

Overall, it offers a balanced and competitive trading environment that caters to the needs of a diverse range of users.

Whether you are a novice looking to start your trading journey or an experienced trader seeking advanced tools and competitive conditions, CXM Direct provides a robust and reliable platform to meet your trading needs.

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What is the minimum deposit?

The minimum deposit is $10, making it accessible for traders of all levels.

Does CXM Direct offer a demo account?

Yes, CXM Direct offers a demo account to practice and familiarize themselves with the platform.

What trading platforms does it support?

This broker supports both MT4 and MT5 trading platforms, which are popular among traders for their advanced features.

Are there any fees for deposits and withdrawals?

No, CXM Direct does not charge any fees for deposits or withdrawals.

Is negative balance protection available?

Yes, CXM Direct offers negative balance protection to ensure that traders do not lose more than their account balance.

What is the leverage offered?

This broker offers leverage of up to 1:500.

What regulatory bodies oversee CXM Direct?

The company is regulated by the Financial Services Authority (FSA) and CySEC.


User Reviews

“I’ve been trading for over a year now, and I have to say I’m quite impressed. The spreads are very low, and the platform is very user-friendly. I had a few issues with customer support taking a bit longer to respond than I’d like, but overall, the experience has been positive.”
John Smith
“CXM Direct offers a wide range of trading assets which is perfect for someone like me who likes to diversify. The deposit and withdrawal process is smooth with no hidden fees. I did experience some downtime on the platform during peak hours, but it was resolved quickly.”
Emily Johnson
“As a beginner, I appreciate the demo account and the educational resources provided by CXM Direct. The high leverage is great, but it can be risky if you’re not careful. The overall support and trading conditions are excellent.”
Michael Brown
“Trading with them has been a great experience. The MT4 and MT5 platforms are robust and reliable. The spreads are very competitive, and I’ve never had any issues with transactions. The only downside is the occasional delay in customer support response.”
Sarah Davis
“I switched to CXM Direct from another broker, and the difference is night and day. The platform is much more stable, and the spreads are much lower. I also appreciate that there are no deposit or withdrawal fees. Highly recommended.”
James Wilson
“CXMDirect provides excellent trading conditions and a wide range of assets. The support team is knowledgeable, though sometimes a bit slow to respond. Overall, a solid broker that I would recommend to others.”
Laura Martinez
“I’ve been trading forex for several years, and CXM Direct has been one of the best brokers I’ve used. The spreads are low, and the trading platform is very efficient. The only issue I’ve faced is the occasional downtime, but it’s not a dealbreaker.”
David Lee

Article written, edited and reviewed by


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Last updated: June 11, 2024