Eightcap
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Pros and Cons
- Wide range of trading instruments
- Very low spreads
- Regulated by ASIC and SCB
- Advanced trading platforms (MT4/MT5)
- Support for cryptocurrencies
- Limited social trading features
- Not available in all countries
- Advanced tools may be overwhelming for beginners
- No ZuluTrade integration
- Phone support can be slow at times
Eightcap Broker Review
In the dynamic landscape of online trading, selecting the right broker is a decision that can profoundly impact your trading experience and success.
Eightcap, an Australian-based broker established in 2009, has positioned itself as a reliable choice for traders worldwide.
With its extensive range of trading instruments, advanced trading platforms, and competitive pricing, it has gained a strong reputation among traders of various experience levels.
This comprehensive review delves deeply into every aspect of their offerings, from regulatory standing and trading platforms to fees, customer support, and more.
The aim is to provide a thorough analysis that will equip you with all the necessary information to make an informed decision.
Create a Free AccountRegulatory Framework
Understanding the Importance of Regulation
Regulation is a critical factor when choosing a broker, as it ensures that the company operates within a framework of rules designed to protect traders.
Regulatory bodies impose strict guidelines on brokerage firms, covering everything from client fund segregation to transparent pricing and ethical business practices.
The presence of a reputable regulator provides a layer of security, ensuring that the firm adheres to high standards of operation.
Regulatory Status
Eightcap is regulated by two well-known financial authorities:
- Australian Securities and Investments Commission (ASIC): As one of the most respected regulatory bodies in the world, ASIC oversees their operations in Australia. ASIC’s stringent requirements include the segregation of client funds, ensuring that deposits are held separately from its operating capital. This reduces the risk of funds being used for their operational expenses. Moreover, ASIC mandates that brokers maintain a minimum level of financial resources, ensuring their ability to meet obligations.
- Securities Commission of The Bahamas (SCB): The SCB provides additional regulatory oversight, particularly for clients outside of Australia. While the SCB’s regulatory framework is slightly less stringent than ASIC’s, it still requires companies to adhere to ethical standards and protect funds. The dual regulation by ASIC and SCB allows the company to offer flexible trading conditions while maintaining a high level of trust and security.
Comparative Analysis: Regulatory Oversight Across Brokers
To better understand the significance of its regulatory framework, it’s useful to compare it with other brokers in the industry.
Below is a table that compares the regulatory status of Eightcap with two other well-known firms, IC Markets and Pepperstone:
Broker | Regulatory Bodies | Client Fund Segregation | Negative Balance Protection | Leverage Limits (Forex) |
---|---|---|---|---|
Eightcap | ASIC, SCB | Yes | Yes | Up to 1:500 |
IC Markets | ASIC, CySEC, FSA (Seychelles) | Yes | Yes | Up to 1:500 |
Pepperstone | ASIC, FCA, DFSA, CMA | Yes | Yes | Up to 1:500 |
As shown, Eightcap’s dual regulation by ASIC and SCB places it on par with other reputable brokers in terms of regulatory oversight, offering robust client protection measures.
Trading Platforms
Overview of Platform Offerings
One of its standout features is its provision of the MetaTrader suite of platforms, which are renowned for their robust functionality, ease of use, and adaptability to different trading styles.
The availability of both MetaTrader 4 (MT4) and MetaTrader 5 (MT5) ensures that users have access to industry-leading tools that cater to various needs, from beginner to advanced levels.
MetaTrader 4 (MT4)
MT4 remains one of the most widely used trading platforms globally.
Its popularity is largely due to its powerful features combined with an intuitive interface that appeals to users of all experience levels.
- Charting and Analysis Tools: MT4 offers an extensive array of charting tools, including over 30 built-in technical indicators and a wide range of timeframes. Traders can customize charts, apply indicators, and perform detailed technical analysis. The platform also supports automated trading through Expert Advisors (EA), which allows anybody to deploy algorithms that can execute trades based on predefined criteria.
- Order Execution: MT4 provides various order types, including market orders, pending orders, stop orders, and trailing stops. This variety gives flexibility in managing trades and allows for sophisticated trading strategies.
- Customization: One of MT4’s key strengths is its customization options. Investors can tailor the platform to their specific needs by adding custom indicators, scripts, and EA. The platform’s user-friendly interface ensures that even those new to trading can quickly learn to navigate it effectively.
MetaTrader 5 (MT5)
MT5 is the successor to MT4, offering all the features of its predecessor while introducing additional functionalities that cater to more advanced trading needs.
- Extended Asset Classes: MT5 supports a broader range of asset classes, including stocks, futures, and options, in addition to forex and commodities. This makes it a more versatile platform for those looking to diversify their portfolios.
- Improved Charting Tools: MT5 enhances the charting experience by offering more timeframes and technical indicators. It also includes more order types, such as Buy Stop Limit and Sell Stop Limit, which provide with additional flexibility in their trading strategies.
- Depth of Market (DOM): One of the key features of MT5 is its Depth of Market functionality, which allows people to see the order book for an asset, providing insight into the supply and demand levels at different price points.
- Economic Calendar: Unlike MT4, MT5 integrates an economic calendar directly into the platform, helping investors stay informed about upcoming economic events that could impact the markets.
WebTrader and Mobile Trading
In today’s fast-paced trading environment, the ability to access trading platforms on the go is essential.
Eightcap addresses this need by offering WebTrader and mobile trading options.
- WebTrader: The WebTrader platform offers the convenience of trading directly from a web browser, without the need to download any software. It retains most of the functionality of the desktop versions of MT4 and MT5, making it a robust alternative for people who require flexibility.
- Mobile Trading: Its mobile apps for iOS and Android devices provide traders with the ability to manage their accounts, execute trades, and monitor the markets from their smartphones or tablets. The apps are designed to offer a seamless experience, with intuitive interfaces and all the necessary tools to trade effectively on the move.
Account Types and Features
Standard Account
The Standard Account is designed for people who prefer a straightforward, commission-free trading experience.
This account type offers the following features:
- Spreads: The Standard Account operates on a spread-only model, with spreads starting from 1.0 pips on major currency pairs. This is ideal for those who prefer not to pay commissions and are comfortable with slightly wider spreads.
- Leverage: Traders can access leverage up to 1:500, allowing them to control larger positions with a relatively small amount of capital. This high leverage is particularly beneficial for those employing aggressive trading strategies, though it does increase the risk of significant losses.
- Minimum Deposit: The minimum deposit requirement for the Standard Account is $100, making it accessible to a broad range of investors, including beginners who want to start with a modest amount of capital.
Raw Account
The Raw Account is tailored for users who prioritize low spreads and are willing to pay a commission for tighter pricing.
Key features include:
- Ultra-Low Spreads: The Raw Account offers spreads starting from 0.0 pips on major currency pairs, which is highly attractive for scalpers and high-frequency traders who need to minimize trading costs.
- Commission Structure: A commission of $3.50 per side per lot is charged, which is competitive compared to other brokers offering similar account types. This commission model is transparent, and individuals can easily calculate their trading costs.
- Leverage: Like the Standard Account, the Raw Account offers leverage up to 1:500, providing ample flexibility for market participants who wish to maximize their market exposure.
- Minimum Deposit: The minimum deposit for the Raw Account is also $100, ensuring that it remains accessible to people with varying capital levels.
Islamic Account
For traders who follow Islamic principles, Eightcap offers swap-free Islamic Accounts that comply with Sharia law.
These accounts do not incur swap fees on overnight positions, making them suitable for Muslims who wish to trade without violating their religious beliefs.
The Islamic Account option is available for both Standard and Raw accounts, allowing users to choose the trading conditions that best suit their strategies while adhering to their religious principles.
Account Feature Comparison
To provide a clearer understanding of how Eightcap’s account types compare, the table below outlines the key features of the Standard, Raw, and Islamic Accounts:
Feature | Standard Account | Raw Account | Islamic Account |
---|---|---|---|
Spreads | From 1.0 pips | From 0.0 pips | Variable, swap-free |
Commission | None | $3.50 per side per lot | None |
Leverage | Up to 1:500 | Up to 1:500 | Up to 1:500 |
Minimum Deposit | $100 | $100 | $100 |
Swap-Free Option | ❌ | ❌ | ✅ |
Account Currency | USD, EUR, GBP, AUD | USD, EUR, GBP, AUD | USD, EUR, GBP, AUD |
Account Opening Process
Opening an account is a streamlined process designed to be quick and easy, even for those new to online trading.
- Step 1: Registration: Prospective clients begin by filling out an online registration form, providing basic personal information such as name, email address, and phone number. Users will also create a password and select their preferred account type.
- Step 2: Verification: As part of the Know Your Customer (KYC) process, Eightcap requires users to verify their identity by submitting a government-issued ID (such as a passport or driver’s license) and proof of address (such as a utility bill or bank statement). This step ensures compliance with anti-money laundering regulations and enhances the security of the trading environment.
- Step 3: Funding: Once the account is verified, traders can fund their accounts using one of the available payment methods. The minimum deposit is set at $100, which is relatively low, allowing anybody to start with a modest initial investment.
Trading Instruments and Markets
Forex Trading
Forex trading is one of the core offerings, with a wide range of currency pairs available.
The forex market is known for its high liquidity and 24/5 trading hours, making it a popular choice for traders worldwide.
- Major Pairs: These include the most widely traded currency pairs, such as EUR/USD, GBP/USD, USD/JPY, and USD/CHF. These pairs typically have the tightest spreads due to their high liquidity, making them ideal for day trading and scalping strategies.
- Minor Pairs: These are currency pairs that do not involve the US dollar, such as EUR/GBP, EUR/AUD, and GBP/JPY. While spreads on minor pairs tend to be wider than on majors, they still offer significant trading opportunities, especially during times of increased volatility.
- Exotic Pairs: Exotic currency pairs involve one major currency and one currency from an emerging or smaller economy, such as USD/TRY or EUR/ZAR. These pairs are generally more volatile and have wider spreads, making them suitable for those who are comfortable with higher risk.
Commodities Trading
Commodities are another key asset class offered, allowing traders to diversify their portfolios with tangible assets.
- Precious Metals: Gold (XAU/USD) and Silver (XAG/USD) are popular choices among investors looking for safe-haven assets, especially during times of economic uncertainty. These metals are traded against major currencies like the US dollar and offer opportunities for hedging against inflation and currency devaluation.
- Energies: Crude oil (WTI and Brent) and natural gas are the primary energy commodities available for trading. These markets are influenced by global supply and demand dynamics, geopolitical events, and economic indicators, making them attractive for market participants who follow macroeconomic trends.
- Agricultural Commodities: Eightcap also offers agricultural products like coffee, cocoa, and sugar. These commodities are less liquid than metals and energies but can offer diversification benefits and unique trading opportunities based on seasonal cycles and weather patterns.
Indices Trading
Indices trading allows speculating on the performance of a group of stocks representing a particular market or sector.
- Global Indices: Eightcap provides access to major global indices such as the S&P 500, NASDAQ 100, Dow Jones Industrial Average, FTSE 100, and DAX 30. These indices represent the performance of the largest companies in the US, UK, and Germany, respectively, and are popular for their liquidity and correlation with economic health.
- Regional Indices: In addition to global indices, it offers regional indices like the ASX 200 (Australia), Nikkei 225 (Japan), and Hang Seng (Hong Kong). These indices provide exposure to specific regional markets, allowing traders to capitalize on economic trends within those regions.
For those interested in individual stocks, it offers a selection of shares from major global markets.
- US Stocks: Traders can access shares of well-known US companies such as Apple, Amazon, Tesla, and Google. These stocks are popular due to their high liquidity, large market capitalization, and significant influence on global markets.
- European Stocks: Eightcap also offers shares from leading European enterprises, providing with opportunities to diversify their portfolios geographically.
- Fractional Shares: For those with smaller capital, the firm offers the option to trade fractional shares. This feature allows people to invest in high-value stocks like Amazon or Tesla without needing to purchase a full share, making it accessible to a broader range of traders.
Cryptocurrency Trading
With the increasing popularity of digital currencies, Eightcap has expanded its offerings to include a range of cryptocurrencies.
- Major Cryptocurrencies: Traders can access major cryptocurrencies like Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and Ripple (XRP). These assets are known for their volatility, offering significant profit potential, albeit with higher risk.
- Altcoins: In addition to major cryptocurrencies, it offers trading on altcoins such as Cardano (ADA), Polkadot (DOT), and Chainlink (LINK). These emerging digital currencies offer clients the opportunity to invest in innovative blockchain projects with high-growth potential.
- 24/7 Trading: One of the advantages of cryptocurrency trading is that it operates 24/7, unlike traditional markets. This allows investors to capitalize on price movements at any time, making it particularly attractive for those who prefer a more flexible trading schedule.
Futures and Options
For customers looking for more complex financial instruments, the broker provides access to futures and options trading.
- Futures Contracts: Futures allow traders to speculate on the future price of an asset, such as a commodity, index, or currency pair. These contracts are typically used for hedging or to take advantage of leverage, offering opportunities for both short-term and long-term trading strategies.
- Options Trading: Options provide investors with the right, but not the obligation, to buy or sell an asset at a specified price within a certain period. This flexibility allows for a wide range of trading strategies, including hedging, income generation, and speculation on market volatility.
Trading Conditions and Fees
Spreads
Spreads are a critical component of trading costs, and Eightcap is known for offering competitive spreads across its account types.
- Standard Account Spreads: Spreads on the Standard Account start from 1.0 pips on major currency pairs like EUR/USD. While this is slightly higher than the spreads on the Raw Account, the absence of commission fees makes it suitable for those who prefer a simpler cost structure.
- Raw Account Spreads: The Raw Account offers ultra-low spreads starting from 0.0 pips on major currency pairs. This account is ideal for investors who require the tightest spreads, such as scalpers and high-frequency traders. The low spreads combined with a small commission fee of $3.50 per side per lot result in highly competitive trading costs.
Leverage
Leverage is one of the key features that attracts customers to the firm, as it allows them to control larger positions with a relatively small amount of capital.
- High Leverage Options: Eightcap offers leverage up to 1:500, depending on the asset class and the regulatory jurisdiction. This high leverage provides people with the ability to amplify their market exposure and potential returns. However, it also increases the risk of significant losses, making it crucial to use leverage responsibly.
- Asset-Specific Leverage: Leverage levels vary by asset class, with forex pairs typically offering the highest leverage, while commodities, indices, and cryptocurrencies offer lower leverage due to their higher volatility.
Fees and Commissions
Understanding the fee structure is essential, as it directly impacts profitability.
The fee structure is transparent and competitive, with the following key elements:
- Commission Fees: The Standard Account operates on a spread-only model, with no commissions charged. In contrast, the Raw Account charges a commission of $3.50 per side per lot, in exchange for access to ultra-low spreads starting from 0.0 pips. This commission structure is clear and allows traders to calculate their trading costs with ease.
- Swap Fees: For non-Islamic accounts, swap fees apply to positions held overnight. These fees vary depending on the asset class and the direction of the trade (long or short). Users who prefer to avoid swap fees can opt for the Islamic Account, which is swap-free.
- Deposit and Withdrawal Fees: One of the advantages of trading with Eightcap is that it does not charge any fees for deposits or withdrawals. This is a significant benefit for people, as it allows them to move funds in and out of their accounts without incurring additional costs.
Execution Speed and Reliability
Execution speed is a crucial factor in trading, particularly for strategies that rely on rapid market entry and exit, such as scalping.
- Low Latency Execution: Eightcap is known for its low-latency execution, which is essential for traders who require fast and reliable trade execution. The broker uses state-of-the-art technology and maintains connections with liquidity providers to ensure that trades are executed swiftly, minimizing slippage and providing better prices.
- Market Execution: It also offers market execution on all its accounts, meaning that trades are executed at the best available market price without any requotes. This type of execution is particularly beneficial for people who require certainty in trade execution, especially during times of high market volatility.
Customer Support and Service Quality
Support Channels
Customer support is a crucial aspect of any firm’s service offering, as it directly impacts the trader’s experience.
Eightcap provides multiple channels for customer support, ensuring that clients can get assistance whenever needed.
- Live Chat: The live chat feature is available on the website, providing instant access to customer support representatives. This channel is ideal for resolving time-critical issues or getting quick answers to questions. The live chat service is typically responsive, with support agents available during market hours.
- Email Support: Customers can contact the support team via email at support@eightcap.com. Email support is suitable for non-urgent inquiries or when a more detailed response is required. The firm’s email support is known for its thorough and informative responses, typically within 24 hours.
- Phone Support: For those who prefer speaking directly with a customer service representative, phone support is available. The phone number provided is +61 3 8373 4800. Phone support is available during business hours, and the representatives are generally well-trained and knowledgeable about their services and trading conditions.
- Help Center: Their website features a comprehensive Help Center, which includes articles, guides, and FAQs covering various aspects of trading, account management, and platform use. This resource is beneficial for clients who prefer self-service support, allowing them to find answers to common questions without needing to contact customer support.
Quality of Support
The quality of customer support is generally well-regarded:
- Responsiveness: The support team is known for its prompt response times, particularly via live chat and email. Most inquiries are resolved quickly, ensuring that users can continue with their trading activities without prolonged interruptions.
- Knowledge and Expertise: Eightcap’s support representatives are knowledgeable and well-trained, capable of addressing a wide range of queries, from technical difficulties with the platform to questions about trading conditions and account management. This expertise is particularly valuable for traders who may encounter complex issues or need assistance with advanced trading features.
- Multilingual Support: To cater to its global clientele, it offers multilingual support, which is particularly beneficial for consumers who are not fluent in English. The availability of support in multiple languages enhances its accessibility and ensures that language barriers do not impede the quality of service.
Educational Resources and Market Analysis
Learning Center
Education is a key component of success, and Eightcap offers a range of educational resources designed to help market participants improve their skills and knowledge.
- Trading Guides: The Learning Center includes detailed trading guides that cover various topics, such as technical analysis, fundamental analysis, risk management, and trading strategies. These guides are designed to cater to traders of all experience levels, from beginners to advanced users looking to refine their strategies.
- Video Tutorials: For visual learners, it offers video tutorials that provide step-by-step instructions on how to use the trading platforms, set up accounts, and execute trades. These tutorials are particularly helpful for beginners who are new to trading and need guidance on how to navigate the platforms and markets.
- Webinars: The firm hosts regular webinars conducted by trading experts. These webinars cover a range of topics, from market analysis to advanced trading strategies. Participants can interact with the presenters and ask questions in real-time, making webinars an engaging and interactive learning experience. The webinars are recorded and available on-demand, allowing people to access them at their convenience.
Market Analysis
Keeping investors informed about the latest market developments is essential, and Eightcap excels in this area with its comprehensive market analysis resources.
- Daily Market Updates: The broker provides daily market updates, highlighting key market events, price movements, and trading opportunities. These updates are valuable for those who want to stay informed about the latest market trends and make informed trading decisions.
- Technical Analysis Reports: The company offers in-depth technical analysis reports, which include chart patterns, trend analysis, and potential entry/exit points. These reports are particularly useful for people who rely on technical analysis in their trading strategies and need detailed insights into market movements.
- Fundamental Analysis: In addition to technical analysis, the firm provides fundamental analysis that covers economic indicators, geopolitical events, and other factors that can influence the markets. This holistic approach ensures that traders have a well-rounded understanding of the market environment.
- Economic Calendar: The platform includes an economic calendar that lists upcoming economic events, such as interest rate decisions, employment reports, and GDP releases. Investors can use this information to anticipate market movements and plan their trades accordingly.
Security and Transparency
Fund Protection
The security of funds is a top priority, and the firm has implemented several measures to ensure that clients’ funds are protected.
- Segregated Accounts: Client funds are held in segregated accounts with top-tier banks. This means that the funds are kept separate from their operational funds, ensuring that they are not used for any other purposes. This segregation of funds is a key requirement of ASIC regulation and enhances the security of deposits.
- Negative Balance Protection: Eightcap offers negative balance protection, ensuring that individuals cannot lose more than their account balance. This feature is particularly important in volatile markets, where rapid price movements can lead to significant losses. Negative balance protection provides an additional layer of security, preventing market participants from incurring debt.
- SSL Encryption: Their website and trading platforms use SSL encryption to protect data transfers between the user’s device and the broker’s servers. This encryption ensures that sensitive information, such as personal details and payment information, is kept secure from potential cyber threats.
Transparency and Ethical Practices
Transparency is a key factor in building trust with clients, and Eightcap demonstrates its commitment to transparency in several ways:
- Clear Pricing Structure: Eightcap provides a transparent pricing structure on its trading accounts, with no hidden fees or charges. Traders can easily access information about spreads, commissions, and other costs associated with trading, allowing them to calculate their trading expenses accurately.
- Regulatory Disclosure: As a regulated broker, it is required to disclose its financials and operational practices to its regulators. This level of transparency ensures that the company operates in a fair and ethical manner, providing with confidence in its business practices.
- Client Reviews and Testimonials: The firm has received positive reviews from its clients on various review platforms, such as Trustpilot. These reviews reflect its commitment to providing a high level of service and customer satisfaction. While no broker is perfect, the positive feedback from users indicates that the company is generally well-regarded in the industry.
Conclusion
Eightcap stands out as a reputable and reliable broker, offering a comprehensive range of trading instruments, competitive trading conditions, and advanced trading platforms.
Their strong regulatory framework under ASIC and SCB provides traders with confidence in its integrity and commitment to client fund protection.
Whether you are a beginner or a professional, its diverse account types, including Standard, Raw, and Islamic Accounts, cater to different trading needs and preferences.
Its commitment to providing high-quality customer support, combined with its robust educational resources, ensures that investors have the tools and assistance they need to succeed in the markets.
With its competitive pricing, secure trading environment, and transparent operations, Eightcap is a broker worth considering for traders searching for a dependable partner in their trading journey.
Overall, it offers a well-rounded trading experience that balances cost-effectiveness, regulatory oversight, and advanced trading capabilities, making it a strong contender in the crowded online brokerage market.
Whether you are trading forex, commodities, indices, shares, or cryptocurrencies, Eightcap provides the necessary tools, support, and security to help you achieve your trading goals.
Visit official website: www.eightcap.comFAQ
Is Eightcap a regulated broker?
Yes, Eightcap is regulated by the Australian Securities and Investments Commission (ASIC) and the Securities Commission of The Bahamas (SCB). These regulations ensure that the broker operates under strict financial guidelines.
What is the minimum deposit required to start trading?
The minimum deposit required to open an account is $100. This allows users to begin with a relatively low investment.
What trading platforms does it offer?
Eightcap offers two of the most popular trading platforms: MetaTrader 4 (MT4) and MetaTrader 5 (MT5). Both platforms are known for their robust trading tools and user-friendly interface.
Does Eightcap offer a demo account?
Yes, the firm provides a demo account that allows traders to practice and familiarize themselves with the platform before trading with real money.
What are the available payment methods?
Eightcap supports a variety of payment methods, including Bank Transfer, Credit/Debit Cards, PayPal, Skrill, Neteller, and even cryptocurrencies.
Are there any fees for deposits and withdrawals?
Eightcap does not charge any fees for deposits or withdrawals, making it cost-effective for investors to move their money in and out of the platform.
What is the average spread for EUR/USD?
The average spread for the EUR/USD currency pair is 0.4 pips, which is considered very low compared to industry standards.
References and Sources
- Facebook: EightCap on Facebook
- Twitter: EightCap on X
- LinkedIn: EightCap on LinkedIn
- Instagram: EightCap on Instagram
- YouTube: EightCap on YouTube
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Last updated: October 3, 2025